Open Line, March 2007

The Official Newsletter of DFT Communications

Launches New Computer Sales Division

NetsyncIP, the regions premier Internet service provider, is excited to announce the opening of its new Computer Sales division offering a full line of Dell branded laptop and desktop computer systems for both residential and business needs. The opening of the computer sales services comes on the heels of the introduction of NetsyncIP Repair & Networking Services in early December of 2006. Lisa Ludemann, NetsyncIP Technical Support Manager and Customer Contact Center Manager for DFT Communications states, “We are excited to offer our loyal customers an additional solution to meet their computer needs.” For over 10 years now, we’ve been able to offer Internet services with excellence in customer care and technical expertise. Now, NetsyncIP is able to provide computer repair and/or computer sales, achieving the same DFT hallmark care standards”.

Plans call for the opening of two retail outlets at 38 Temple Street in Fredonia and 332 Fluvanna Avenue in Jamestown. The retail stores will display a full line of computer systems and accessories with hours of operation Monday - Friday from 9:00am until 5:00pm in Fredonia and Monday - Friday from 9:00am until 4:00pm in Jamestown. Nick Brown, NetsyncIP Tech Support Specialist says, “We definitely felt the need in the community to provide this new service. With the full line of Internet services NetsyncIP currently provides, this was just the next natural piece to add to complete the most extensive Internet offerings we could hope for”. “We are proud to serve our customers with local, outstanding customer service while continuing to deliver technical support expertise along with our new launch”.

While the retail stores will open in early March, an official grand opening celebration and open house will be held later in the spring. Mark Maytum, President and COO of DFT Communications, shares “We are very eager to offer this new service to our customer base.” “We have the most skilled and talented support team in Western New York who continue to be very dedicated and loyal to the customers we serve. Our goal is to continue to provide exceptional products and outstanding customer service for many years to come”.

For more information, stop into either location or call 672-5100, 483-8008 or 1-800- 642-4294 or visit us on line at www.netsyncIP.net for a special introductory system offering.

Get Ready for Golf Season

The 9th Annual DFT Communications Community Benefit Golf Tournament is slated for Monday, June 18th, 2007 at the beautiful Peek’n Peak Resort & Conference Center in Findley Lake, NY.

To sign up for golf or to secure one of the many available sponsorship levels, please contact Dan Siracuse or Diane Genung at 673-3031.

You can also visit www.dftcommunications.com/golf for all the details.

Proceeds from this annual event will benefit the DFT Communications Community Fund held at the Northern Chautauqua Community Foundation.

Attention Business Owners... Northern Chautauqua Regional Telephone Directory

Bob Biondi, our on-premise representative from the Berry Company, is here to help you meet your advertising needs through the 2008 DFT Communications Regional Telephone Directory.

To reach Bob, call 679-9844 or 1-800-326-2790. The advertising deadline to be included in the 2008 directory is August 1st.

CALL BEFORE YOU DIG

Before undertaking any excavating project, large or small, please take the time to see where you are digging. Call 1-800-962-7962 to notify the utilities.

This is done for your protection and the safety of others.

The DFT Communications Family of Services includes:

• Local and Long Distance Telephone Services
  • Dunkirk & Fredonia Telephone Company
  • Cassadaga Telephone Company DFT Select One
• Internet Services
  • Netsync®IP
• Business Telephone Systems
  • Comantel, Inc.
• Security Services
  • DFT Security
• Customer Care Center
  • DFT Priority One
• Satellite Services
  • DIRECTV
• Internet Phone Services
  • Netsync®IP
• Wireless Services
  • DFT Wireless
• Computer Sales, Repair & Networking
  • Netsync®IP

10 REASONS TO GET DIRECTV from DFT COMMUNICATIONS

1. DIRECTV from DFT is all about offering consistent, top-ranked customer service.
2. DIRECTV from DFT has factory-trained installers at your assistance.
3. DIRECTV from DFT provides state of the art satellite technology with superior 100% digital-quality picture and sound.
4. DIRECTV from DFT has an incredible variety of programming for your entire family to enjoy!
5. DIRECTV from DFT offers two convenient walk-in locations in Jamestown and Fredonia with great showrooms and knowledgeable staff.
6. DIRECTV from DFT offers you the latest DIRECTV special promotions designed to offer you great value!
7. DIRECTV from DFT can be yours by calling 1-866-DFT-1044 24 hours a day - 7 days a week.
8. DIRECTV from DFT offers Spanish language programming with more than 50 Spanish languages channels.
9. DIRECTV from DFT offers several ways to pay your bill including convenient, online billing.
10. DIRECTV from DFT is overall convenience. Buy with confidence and enjoy all the benefits that go along with DIRECTV.

DIRECTV from DFT

You Deserve Better! Better Service. Better Quality. Better TV.Get DIRECTV from DFT Communications.

Call 1-866-DFT-1044 or stop into either of our showrooms at 38 Temple Street in Fredonia or 332 Fluvanna Avenue in Jamestown and experience TV as it was meant to be.

CALL TODAY AND ASK HOW TO GET $50.00 CASH BACK.

Coming Events...

Be sure to stop by and visit the DFT Communications Family of Services at these upcoming events:

28TH ANNUAL SPRING HOME & GARDEN SHOW

at the Chautauqua Mall in Lakewood Friday through Sunday, March 16th - 18th

2007 ROTARY HOME & GARDEN SHOW

Clarion Hotel & Conference Center, Route 5 in Dunkirk Friday through Sunday, April 27th - 29th

New Additions to the DFT Communications Family

Priority One

• Lori Carr
• Sandra Barone
• James LLoret
• Amanda Burlett-Cooley
• Julie Hasson

NetsyncIP

• Alexander Moon
• Matthew LaVoice

DFT Installation

• Vern Post

Security

• Itza Morales
• Sean Rafferty

WELCOME TO THE DFT COMMUNICATIONS FAMILY!

DATES TO REMEMBER

1. Daylight Savings Time begins Sunday, March 11th
2. Spring begins Wednesday, March 21st
3. Easter Sunday, April 8th
4. Mother’s Day Sunday, May 13th

OUR OFFICES WILL BE CLOSED ON:

1. Friday, April 6th - Good Friday and
2. Monday, May 28th - Memorial Day

Have a Safe Holiday!