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| "I wish that there were more vendors (like DFT Communications) that we use, who communicate first with Aspire of WNY, before they act... because they (DFT Communications) know the individuals (persons with intellectual disabilities) we support and would never take advantage of them. " |
| ~ Helen Trowbridge Hanes - Director of Housing & Residential Programs, Aspire of WNY. |
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| "I recently had the pleasure of working with Tom at the Netsync store on Temple Street in Fredonia. After multiple phone calls to Netsync support, and several visits to the Verizon store trying to get my new cell phone to receive Netsync emails, I was ready to give up! It seemed an impossible task to be able to receive emails at both my home and cell. I met Tom at the store, and he dealt with the situation with such patience and knowledge! He helped me to change the settings on my laptop and taught me what I needed to know to have the confidence I needed! What a great guy! I could not thank him enough for the almost two hours total he spent with me. His kindness and calm demeanor gave me the support that I needed. He is an excellent employee and is deserving of recognition for a job well done!!" |
| ~ Marilyn Bertges |
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| "DFT made our Hosted VOIP conversion virtually seamless. They provided excellent training to staff and made sure the install went smoothly. We can’t thank them enough for the support they gave us through the devastation of losing our building and equipment in the fire that occurred last February through their technology in getting our fiber connection back up, satisfying our needs in providing replacement equipment, and with security installs that were needed at that time. Their customer service has been excellent! They truly are a team of people that care!" |
| ~ Dr. Susan McNamara - Executive Director, Workforce Investment Board. |
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