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| "I recently had the pleasure of working with Tom at the Netsync store on Temple Street in Fredonia. After multiple phone calls to Netsync support, and several visits to the Verizon store trying to get my new cell phone to receive Netsync emails, I was ready to give up! It seemed an impossible task to be able to receive emails at both my home and cell. I met Tom at the store, and he dealt with the situation with such patience and knowledge! He helped me to change the settings on my laptop and taught me what I needed to know to have the confidence I needed! What a great guy! I could not thank him enough for the almost two hours total he spent with me. His kindness and calm demeanor gave me the support that I needed. He is an excellent employee and is deserving of recognition for a job well done!!" |
| ~ Marilyn Bertges |
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| "As the Manager of Facilities and Telecommunications for a series of call centers nationwide, I have had the opportunity to work with many telecommunications solutions providers. I have chosen to use DFT Communications in four of our call centers for wiring work because they have been not only a very cost-effective provider but very flexible and knowledgeable as well. We have formed a terrific partnership with DFT Communications and I know I can call my sales representative at any time and get quotations, solutions and great service that more than meet my expectations." |
| ~ Todd Wrucke - Manager, Facilities & Telecommunications, The Connection Call Center. |
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| "As a medical services provider in four separate locations in Chautauqua County, it is a real plus to have DFT Communications as our complete solutions provider! We use DFT as our local phone service and data provider as well as for cabling, phone equipment, and technology equipment recommendations and purchases. DFT is completely focused on customer satisfaction and goes the extra mile to make sure that we have what is needed to run our business efficiently and effective." |
| ~ Diane Franklin - Information Technology, Family Health Medical Services. |
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| "I wish that there were more vendors (like DFT Communications) that we use, who communicate first with Aspire of WNY, before they act... because they (DFT Communications) know the individuals (persons with intellectual disabilities) we support and would never take advantage of them. " |
| ~ Helen Trowbridge Hanes - Director of Housing & Residential Programs, Aspire of WNY. |
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| "I want to thank you and your guys (at DFT Communications) for the work that was done on our wireless project. They did a great job." |
| ~ Michael Crino, Sr. Divisional PC/LAN Specialist, Ralcorp/Carriage House, Fredonia, NY. |
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| "I have nothing but good things to say about DFT Communications. They (DFT) provide a valuable service to the University that has allowed SUNY Fredonia to meet the ever-changing needs of the campus community. DFT Communications has given us the flexibility and knowledge to make quick decisions, thus providing better service to our customers. DFT also reacts quickly to our problems and always treats our campus community with nothing but respect, offering timely and sincere service. Their work speaks for itself." |
| ~ Soteris Tzitzis - Director, University Services, SUNY Fredonia. |
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| "DFT made our Hosted VOIP conversion virtually seamless. They provided excellent training to staff and made sure the install went smoothly. We can’t thank them enough for the support they gave us through the devastation of losing our building and equipment in the fire that occurred last February through their technology in getting our fiber connection back up, satisfying our needs in providing replacement equipment, and with security installs that were needed at that time. Their customer service has been excellent! They truly are a team of people that care!" |
| ~ Dr. Susan McNamara - Executive Director, Workforce Investment Board. |
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| "The student residents at JCC's Hillside Suites have benefited from the professional quality service DFT has provided for TV and optional Internet connections in their dorm rooms. Thank you for your continued fine service to our students and campus." |
| ~ Greg Fish - Executive Director, Faculty Student Association, Jamestown Community College |
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| "As the manager of a small, local business, I realize how important great customer service, reliability, product knowledge and quality of service is. DFT personifies all of the above. After completion of a recent network rewire and installation, I can recommend DFT for all of your business' networking needs." |
| ~ Patricia Pritchard - GM, Chadwick Bay Broadcasting, WDOE and 96 KIX. |
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| "Whether it is helping to provide us with the right communications services or working with us to plan networking projects we rely on DFT Communications. When we come to DFT with a new project it is comforting to know that the person working with you is personally familiar with your business and can make meaningful recommendations. We particularly found this type of business relationship valuable last year when a fire destroyed one of our offices. I received a call from DFT the next morning asking how they could help. Instead of dealing with multiple companies for the work we needed done DFT said they could handle it all. Within a week they had our new office wired for network and phones, moved our phone lines to the new building and installed a fast internet connection allowing us to join the new office to our company-wide network." |
| ~ Steve Winger - Manager of Information Systems, Medicor Associates. |
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