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Outages and Scheduled Maintenance

View the status of any known outages, or maintenance to any of our services. Or report an outage by filling out the form below.

Report an Outage

Outages

 

There are no known outages at this time. If you are experiencing an outage in your service, please fill out the form below or cal 716-673-3011 to report the issue.

Maintenance

 

Hosted VoIP Maintenance

Date: Tuesday 09/29/2020 – Wednesday 09/30/2020

Time: 10:00PM – 6:00AM

Services Impacted: All DFT Hosted VoIP & SIP Trunk Services

Description: DFT Network Operations will be performing software maintenance on all hosted VoIP systems and services.  No interruption of Hosted VoIP or SIP service is expected, but with any maintenance activity, the potential exists.  Customers should not make any changes to their equipment, routers, and endpoints.

 

Internet Router Maintenance

Date: Friday, 10/02/2020

Time: 1:00AM – 4:00AM

Services Impacted: All Internet Services

Description: DFT Network Operations will be performing routine maintenance on Internet Routers in preparation for the upcoming Core Network Upgrade (Date TBD).  No customer impact is anticipated, but due to the nature of work being performed, there is potential for brief interruptions.  Customers should not make changes to their endpoints, equipment, or routers.

To report an outage, please fill out the form below.