There are no known outages at this time. If you are experiencing an outage in your service, please fill out the form below or cal 716-673-3011 to report the issue.
Date: Tuesday 09/29/2020 – Wednesday 09/30/2020
Time: 10:00PM – 6:00AM
Services Impacted: All DFT Hosted VoIP & SIP Trunk Services
Description: DFT Network Operations will be performing software maintenance on all hosted VoIP systems and services. No interruption of Hosted VoIP or SIP service is expected, but with any maintenance activity, the potential exists. Customers should not make any changes to their equipment, routers, and endpoints.
Date: Friday, 10/02/2020
Time: 1:00AM – 4:00AM
Services Impacted: All Internet Services
Description: DFT Network Operations will be performing routine maintenance on Internet Routers in preparation for the upcoming Core Network Upgrade (Date TBD). No customer impact is anticipated, but due to the nature of work being performed, there is potential for brief interruptions. Customers should not make changes to their endpoints, equipment, or routers.