Outages and Scheduled Maintenance

View the status of any known outages, or maintenance to any of our services. Or report an outage by filling out the form below.

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Outages | DFT Communications and Netsync



DFT Communications is aware of a issue being experienced by some phone customers that is causing “All Circuits Busy” and call completion issues. This issue is located past DFT’s connections, and is unfortunately beyond our control. Customers experiencing these issues will need to contact their selected long-distance carriers to report trouble.


There are no known outages at this time. If you are experiencing a service outage, please fill out the form below. Likewise, you may call us at 716-673-3000 to report an outage.



Business Fiber to the Premise (FTTP) Systems Maintenance


Dates: 4/7/2020 and 4/8/2020

Times: 12:00AM – 6:00AM both nights

Location: Chautauqua County Business FTTP Network

Description: DFT Network Operations will be performing maintenance on our Chautauqua County Business Fiber to the Premise (FTTP) systems listed below. During this time, customers using FTTP Services from the listed service areas may experience interruptions to their Voice and Data services for up to 15 minutes.

Southern Chautauqua Service Areas –

  • Lakewood (Winchester/Fairmount Avenue)
  • Gerry
  • Fluvanna
  • Downtown Jamestown Area
  • Allen Street Manufacturing Area
  • Falconer

Northern Chautauqua Service Areas –

  • Dunkirk (Van Buren Bay, Route 5)
  • Fredonia (Village & Route 60)
  • Cassadaga
  • Mayville/Chautauqua Areas

This maintenance will *not* impact Grant Area Customers.

Customers should not make any changes to their equipment, routers, and endpoints. Please contact your account representative or repair for further information.

To report an outage, please fill out the form below.