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Wi-Fi Solutions for Residential Customers

Someone once said, “Ignorance is bliss.” We beg to differ. We believe knowledge is power. There are hundreds of tips and quick tricks our experts at DFT Communications and Netsync have picked up over years of experience that you can put into practice to make sure you’re getting the best, all the time.

Did You Know?


DID YOU KNOW? Common building materials, appliances and decorations in your home or office can be causing degradation to your wireless internet signal. If the router is located near a microwave, massive network interference will often be experienced while the microwave is heating something up. Many microwaves operate on the 2.4 GHz spectrum, which is the same spectrum as older wireless routers. And now you know!


DID YOU KNOW? You neighbors’ Wi-Fi networks in a close proximity can interfere with your Wi-Fi performance. Crowding is a very common issue, especially in densely populated area. However, there are ways to combat crowding. Using a router/modem that supports 5GHz, which is by design less susceptible to crowding that 2/4GHz wireless, will improve your Wi-Fi performance and avoid interference from your neighbors’ Wi-Fi. And now you know!


DID YOU KNOW? Walls, floors, and/or ceilings between your device and your router will decrease your wireless performance. Also important is that different materials will impact your Wi-Fi differently. Materials like concrete, water, steel and other metals will impact your Wi-Fi strength greatly over materials such as lumber, drywall and plaster. You may need to reposition your device, and/or your router/modem to decrease the impact of such materials in your home or business to maintain the performance of your wireless. And now you know!


DID YOU KNOW? If your wireless speeds seem slow, your device could be supporting older and slower wireless technologies, Wireless B and G. Many newer devices support newer and faster technologies, Wireless N and AC. To achieve faster speeds with Wireless N and AC, the device and router/modem must both support the faster technology. If only one of the devices supports the new technology, the devices will still connect to each other, but only at the speeds that the slowest device supports. And now you know!


DID YOU KNOW? The average number of connected devices per household is 5. The more devices that are connected to your Wi-Fi, the more the signal strength is weakened. By hardwiring large streaming devices, such as your SmartTV or your printer, your Wi-Fi channel frees up for handheld devices. And now you know! To add hardwired connection ports in your home, or to learn about other ways to improve your Wi-Fi, contact Netsync today! Our trained techs can work with you to map out the ideal network setup for your home or business, ensuring reliable and unbroken wireless connectivity.

Customer with no Wi-Fi

Broadband provider – DFT
Survey $69.95, includes premises visit, consultation & proposal for a package to add Wi-Fi
Proposal would include upgrade of modem to the VR3033U or VR3060U, addition of hardwired access points if necessary, recommendation to hard wire certain devices to improve streaming experience, powerline adapters to extend service, etc.
Primary target area – Dunkirk, Fredonia & Cassadaga

Customer with Existing Wi-Fi

Broadband provider – DFT
Survey $69.95, includes heat map of current coverage, identification of possible interferer’s and proposal to enhance Wi-Fi service.
Proposal could include any or all of the following; relocation of existing Wi-Fi router to improve coverage, upgrade of existing router to 802.11 AC dual band radio, addition of hardwired access points, recommendation to hard wire certain devices to improve streaming experience, powerline adapters to extend service, etc.
Primary target area – Dunkirk, Fredonia & Cassadaga

Broadband provider – DFT
Wi Fi – Service Enhancer Package
Includes – Comtrend VR-3060u dual band Wi-Fi router, hardwire installation in central location of household, sync services to existing devices. Lease with install $6.99 mo. & $59.95 install

Option 1

Hardwire of streaming devices for better user experience. New category 5 drop & jack $90.00 each, cross connect of existing category 5 or 6 wire $30.00 per drop

Option 2

Installation of additional wireless access point hardwired to router/modem with local power or POE injector.
Ceiling mount PC-1200C – installed $200.00 (dual band, high power {400mw}, 802.11ac, 2×2 MIMO)
Wall mount PC-1750W – installed $275.00 (dual band, high power {560mw}, 802.11ac, 3×3 MIMO)
*Installation rates assume typical balloon frame construction; higher charges may apply for non-typical installations
* Reception cannot be guaranteed as conditions can change. Interference from other wireless devices such as cordless phones and baby monitors can impact performance

Set Up Your Wi-Fi Assessment or Service Enhancing Package Today!

Take a few minutes to fill out the following form, and you’ll be on your way to getting the most out of your Wi-Fi!

Contact us by phone at 673-3000 or email info@dftel.com for more information!